
Running a business is akin to walking on water.For a business leader, each day presents new and seemingly impossible challenges — just like being told to walk on water, as it were.
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The better way for any business is, most definitely, to nurture a vibrant workplace culture.
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So many businesses everywhere run amok because ‘anything goes’. In such businesses, the leader runs everything ‘by the seat of their pants’. That was the way I used to do things too, up until hearing about W Edwards Deming.
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In so many law practices, whether large, medium or boutique, the missing ingredient is team momentum.
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What needs to happen when business values have become valueless? Many businesses have corporate values buried somewhere. Their values might be in a constitution, corporate brochure, policy document or even on a boardroom wall. However, they might have no real impact because they are considered unimportant and meaningless.
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The aim of any business leader is to become highly effective because mediocrity is an anathema. Such leadership is always shaped in the fiery furnace of experience, happening over a lifetime of learning, full of trial and error. So, with L plates permanently affixed during this lifetime journey, what are they key challenges in becoming a highly effective leader?
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To turn customers into raving fans, become obsessively customer-centric in all aspects of your franchise business. Then, just stand clear of the doors!
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It seemed a strange thing for a law practice to start a business club, but six years ago that's exactly what we did! We could see that business people needed other business people to draw alongside and to support each other.
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All retailers want is to create a happy workplace culture, that positively reflects into a great customer experience. Here are a few tips to follow to create a great workplace culture.
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Workplace culture is more than ‘the vibe in the air’. When walking in the door of any business, its culture can be observed and experienced from the behaviours, conduct, attitudes, words, principles, choices, experiences, relationships, principles, choices and incidents that exist or happen. As such, culture goes to the very heart and soul of a business.
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It is frightening to think that any business can fail at any time, for any reason. Whenever a business opens its doors, it needs to grow in order to survive. Running a business often involves risk, but there are lots of things that businesses can do to avoid common mistakes.
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Like a master artist, vision will first spring from the heart and soul of the business leader. It will be borne of the leader's passion, enthusiasm and commitment, and come from the leader dreaming a dream of what might be. It will rage, almost like a fire in the belly of the business leader.
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I am David Sharrock, Managing Principal of Sharrock Pitman Legal, founder of The School of Hard Knocks for Stressed Business People and Reluctant Entrepreneurs, a quarterly business club for business owners and enterprise leaders and now business book author.
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